Market Place Ratings

Ratings

mD is all about helping Sellers leverage their skills. We seek to empower top performing Sellers with helpful tools to grow their business.

Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, mD may reward them with new statuses, special opportunities, benefits, and tools that come with it.

mD Sellers can gain account ratings based on their activity, performance and reputation.

Advancement in ratings are updated periodically by an automated system.

The current Levels a Seller can achieve are 1 star, 2 stars, 3 stars, 4 stars and 5 stars.

Sellers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their Seller ratings and the benefits that come with it.

For example, late deliveries, warnings to the Seller’s account and cancellations can cause a Seller to move to a different Level.

Advanced levels provide their owners with additional benefits, including offering services for higher prices.

TOP RATED SELLERS

Top Rated Sellers are chosen manually by mD editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership.

Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.

Top Rated eligibility is constantly evaluated by mD to ensure that the quality standards and expectations of the Top Rated selection is kept.

mD retains the right to change a Top Rated Seller status in light of such evaluation. In addition, Top Rated Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service and/or our Community Standards, also risk losing their Top Rated status and the benefits that come with it.

Pro Sellers

Pro Sellers are pre-verified professionals who undergo a vetting process by mD editors. Applying for mD verification is open to everyone: professional freelancers who are new to mD, as well as existing mD Sellers.

Pro Sellers eligibility is constantly evaluated by mD to ensure that the quality standards and expectations of the Pro Seller selection is kept.

mD retains the right to change a Pro Seller status in light of such evaluation. In addition, Pro Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their Pro status and the benefits that come with it.